Troubleshooting

Debugging deployment issues

In a bash shell, run:

./deploy_shell.sh <environment>

In a Windows command prompt, run:

deploy_shell.cmd <environment>

These commands will take you to a bash shell inside the deployer Docker container where you can re-run the deployment script with ./cr_deploy.sh and inspect the files it produces in the build/ directory.

Common errors

When deploying, you see

AnsibleFilterError: |combine expects dictionaries, got None"}

This may be caused by defining a property like a task under task_name_to_config in deploy_config/vars/common.yml:

task_name_to_config:
   some_task:
   another_task:
     schedule: cron(9 15 * * ? *)

some_task is missing a dictionary value so the corrected version is:

task_name_to_config:
   some_task: {}
   another_task:
     schedule: cron(9 15 * * ? *)

If you are using Native Deployment on Mac OS X, and see the message:
```
Abort trap: 6
```
follow the steps on https://dbaontap.com/2019/11/11/python-abort-trap-6-fix-after-catalina-update/ to fix, possibly, replacing 1.0.2t with 1.0.2s or whatever you have in /usr/local/Cellar/openssl/1.0.2s/lib.
If you are using Native Deployment on Mac OS X, and see the error ERROR:root:code for hash md5 was not found., you may need to run the command
```
brew switch openssl 1.0.2s
```
See StackOverflow for more details

I need help!

If you encounter any other problems, feel free to reach out to us at support@cloudreactor.io!