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Troubleshooting

If you’re having deployment issues during deployment

  • In a bash shell, run:
      ./docker_deploy_shell.sh <environment>
    
  • In a Windows command prompt, run:
      docker_deploy_shell.bat <environment>
    

    These commands will take you to a bash shell inside the deployer Docker container where you can re-run the deployment script with ./deploy.sh and inspect the files it produces in the build/ directory.

  • If you are using Native Deployment on Mac OS X, and see the message:

    Abort trap: 6

    follow the steps on https://dbaontap.com/2019/11/11/python-abort-trap-6-fix-after-catalina-update/ to fix, possibly, replacing 1.0.2t with 1.0.2s or whatever you have in /usr/local/Cellar/openssl/1.0.2s/lib.

  • If you are using Native Deployment on Mac OS X, and see the error ERROR:root:code for hash md5 was not found., you may need to run the command

    brew switch openssl 1.0.2s

    See StackOverflow for more details

If you encounter any other problems, feel free to reach out to us at support@cloudreactor.io!